Image by BTO Educational via Flickr Client relationship management is a new-age business strategy. Intense competition has created the need to maintain client relationships. What was done before as something like taking a client to a dinner, is done is a more sophisticated manner now. Client relationship management is a doctrine on its own. Client relationships are the basis on which many organizations survive. Without big clients, organizations will have to downsize, and close down many of their facilities. So how does a client relationship manager achieve perfect client … [Read more...]